Common FAQs
GENERAL QUESTION
1. Open: www.billing.xenonhost.co
2. On your browser, enter the registered user Email address and Password, and click the Login button.
If you have forgotten your old password, you can easily do so by clicking the forgot my password link.
We encourage you to enable 2FA to increase the security of your account.
To enable 2FA, visit: https://billing.xenonhost.co/user/security
We delivers Virtualizor powered VPS servers to customers. As a customer you are able to install or re-install the Operating System for those private RDP/VPS servers by logging to the product page and using the management console provided there.
We understands the importance of automation and integration. We provide several easy-to-use APIs to control your infrastructure and services if using our products. For detailed information, please contact us.
XenonHost supports the following payment methods:
Bank, Online banking, Debit/Credit Card, Perfect Money, Crypto
All of our VPS and Web Hosting plans are deployed instantly. Whereas other plans such as Dedicated servers are usually delivered between 1 to 3 business days after payment confirmation.
We offer a free migration service. If you request us to migrate your website from 3rd party hosting for you, we offer up to 30 accounts free- of-charge, and are processed typically within 1 to 2 business days after you contact our support team.
Orders are provisioned typically right away via our automated system once the payment is successful. Though migrating your DNS changes can take approx 24-48 hours (depending on your DNS provider).
Yes, we do offer custom build servers. Please contact us if you like to discuss your project needs with us.
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