We always promotes a high level of responsible behavior in connection with the use of our services and respects the rights of others and requires that users of XenonHost services do the same. To ensure that we can effectively remediate the misuse of any XenonHost services, we are using abuse handling policy.
We cannot completely control the manner in which the end-users are using our services, nor we can eliminate the risk of abuse. We can only enforce security controls to some extent such as port blocking, firewall hardening or using AbuseIPDB API toolkit. If you have identified that XenonHost services are used in violation of the XenonHost policies or any applicable law, or if you believe that your content has been used in any manner that infringes upon your rights, you can send an abuse notification to us. The procedure and requirements for the abuse notifications are set forth below.
Our Abuse Prevention department makes sure to act quickly on all notifications it receives. All notifications received are evaluated by a real person for quick and better judgement.
Please follow the requirements stated below when submitting a notification about content hosted and/or transmitted by a XenonHost product(s). It is vital that you follow these guidelines; non-compliance may result in a delayed or faulty processing of your notification.
For copyright infringement, please include a description of the copyrighted work you claim has been infringed, including a copy of the copyrighted work or the web page address where the copyrighted work may be found.
For trademark infringement notifications: the registration details (including registration number) for the infringed trademark.
For hacking, VOIP/SIP Scanning, (D)Dos and malicious software: A description of the illegal activities, including date and timestamp, the IP address of servers that are subject of the illegal activities, the destination port, source port and log files.
Make sure to include one of the following key words in the body of your notification: [Child abuse] [Live streaming] [Copyright] [ Trademark] [Voip/SIP] [Phishing] [DDOS] [Spam] [Hack] [Malware] [Gambling] [Zoophilia] [Defamation] [personal data] [Photos of persons]
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