Personal identification information: We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on XenonHost.co. Collected information include:
Account creation: When you register an account, we will ask you your name, email address, mailing address, phone number, and business name (if any).
Payment method: When you add your financial account information to your Account, that information is directed to our third-party payment processor. We do not store your financial account information on our systems; however, we have access to, and may retain, Users information through our third-party payment processor.
Verification system: When you pay with a credit card for the first time, we will ask you pictures of the card and your ID if your credit card doesn’t support 3D Secure.
Communications: When you contact us by email or ticket, we may receive additional information that you chose to provide (name, email address, phone number, the content of the email or ticket, including its attachments.)
Cookies and GDPR: Our Site may use “cookies” to enhance our Users’ experience. Here is a brief explanation on types of cookies we possibly use:
Necessary: These cookies are essential to browse XenonHost.co. They allow us to provide you with a shopping cart, track transactions, shape traffic and distribute our content.
Functional: These cookies allow XenonHost.co to remember your preferences when browsing such as the currency displayed.
Performance: These cookies help us optimize XenonHost.co by anonymously tracking network metrics.
Advertising: These cookies are used to track your behaviour on XenonHost.co: the pages you visited, the path you took, how long you stayed on our websites. This information is collected securely and anonymously.
If you are a resident of the European Union, you have the following rights under the General Data Protection Regulation:
If you wish to access, export or delete your personal information, you may request it at any time directly in your Client Portal (Under Account).
If you wish to correct, update or restrict your personal information, you may edit your profile page or request it by opening a ticket in your client portal.
If you do not wish to receive our newsletters or other marketing emails, you may do so by clicking the “Unsubscribe” button at the bottom of the emails we send you.
If we (XenonHost.co) have collected personal information with your consent, you have the right to withdraw your consent at any time. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.